Thank you for shopping with us!
We want you to love your purchase. Our products are fulfilled and shipped by our trusted global supplier, Zendrop . Please read our return and refund policy carefully.
🔸 When returns or refunds apply
We offer refunds or replacements in the following cases:
- The product arrives damaged or defective .
- You received the wrong item .
- The order does not arrive within the estimated delivery time.
To submit a claim, please contact us within 30 days of receiving your order and provide photos or videos showing the issue.
🔸 When returns are not accepted
We cannot accept returns or issue refunds if:
- The tracking information shows that the order was successfully delivered .
- The customer changes their mind or orders the wrong size or color .
- More than 90 days have passed since the order was placed.
🔸How to request a refund or replacement
- Email us at [your support email address] with your order number.
- Include clear photos or videos showing the problem.
- Our support team will review your case with Zendrop and let you know if a refund or replacement is approved.
🔸 Processing time
- Approved refunds will be issued within 5–10 business days .
- Replacements will be shipped again at no extra cost .
