Thank you for shopping with us!
We want you to love your purchase. Our products are fulfilled and shipped by our trusted global supplier, Zendrop. Please read our return and refund policy carefully.
🔸 When returns or refunds apply
We offer refunds or replacements in the following cases:
- The product arrives damaged or defective.
- You receive the wrong item.
- The order does not arrive within the estimated delivery time.
To submit a claim, please contact us within 30 days of receiving your order and provide photos or videos showing the issue.
🔸 When returns are not accepted
We cannot accept returns or issue refunds if:
- The tracking information shows that the order was successfully delivered.
- The customer changes their mind or orders the wrong size or color.
- More than 90 days have passed since the order was placed.
🔸 How to request a refund or replacement
- Email us at [your support email address] with your order number.
- Include clear photos or videos showing the problem.
- Our support team will review your case with Zendrop and let you know if a refund or replacement is approved.
🔸 Processing time
- Approved refunds will be issued within 5–10 business days.
- Replacements will be shipped again at no extra cost.
